Languages + Sales and Customer Service
Higher Education Course
The Advanced Language Course + Sales and Customer Service is your gateway to the world of sales and commerce. Over the course of a year, you will learn how to manage sales and customer service effectively, both in person and online, and you will improve your language skills in Spanish/Catalan and English, which are essential in the business world.
Upon completion, you will receive a professional certificate in Commerce and Marketing (COMT0110), issued by the Ministry of Education, Vocational Training and Sports, which opens up a range of job opportunities in the sector. This is an ideal course if you aspire to excel in sales and customer service with a solid foundation and international competencies.
- Duration: 1 year
- Start date: January/February and September
- Course suitable for the student visa application
About the course
Professional Family: Commerce and Marketing
Qualification: professional certificate of competences
Classroom mode: The course is given in Barcelona.
Online mode: Ideal if you can not be in person every day or if you can not get the study visa.
Objectives: To manage and execute customer/consumer/user service plans for goods and services, in accordance with current consumer legislation and regulations, established procedures and specifications received. To organize, carry out and control the commercial operations in direct contact with customers or through information and communication technologies, coordinating the commercial team and supervising the actions of promotion, diffusion and sale of products and services. Acquire the necessary knowledge of Catalan/Spanish and English for the required professional skills.
Hours – Phase 1: Languages
- Morning group (9:30 a.m. to 1:30 p.m.)
Hours – Phase 2: Professional Certification + English
- Morning group (09:30 – 14:30, includes 30-minute break)
- Afternoon group (17:00 – 20:30, includes 30-minute break)
- To be defined
- Unpaid internships
The course includes
- Languages: Spanish (or Catalan, if you are already a native Spanish speaker) and English, focusing on business language and preparation for official exams.
- Sales and customer service: Delves into the theory and practice of sales techniques and strategies, information and customer service.
- Internships: Finish with an immersion in the working world through unpaid internships, where you will apply what you have learned.
Requisites
There are different possibilities for accrediting the knowledge required for access to higher education courses in Spain:
- Completion of the baccalaureate.
- Having passed the entrance exam for higher education or university access.
- Completion of a level 2 certificate.
- If you have not completed your studies in Spain, it is necessary to homologate your certificate. It is possible to start the course with the homologation form only. However, in order to start Phase 2, you will need to have completed the homologation.
- Spanish: you can start from scratch (option for non-native Spanish speakers).
- Catalan: you can start from scratch (option for non-native students of Catalan).
Program
Phase 1
- 4 months – Languages (Spanish or Catalan)
- Intensive program from A1 to B1
Phase 2
Phase 3
Unpaid internships in companies.
Total course value
1 year-
Sign-up fee and place booking